My Bag Claim and BagBack are built for the same person: someone in the United States whose bag did not come out, who wants the claim done properly without a claims company taking a third of it. Both are flat-fee, both leave you as the claimant. The differences are what you pay to start, what you see before you pay, and who watches what comes back.
See what your airline owes you → The amount, the limit and your deadlines, before any card. No card needed to see the number.
| BagBack | My Bag Claim | |
|---|---|---|
| To start | $0: no card, you sign a one-paragraph authorisation; nothing is charged | $29 (Templates plan) |
| The fee | 25% of what the airline pays, or $49 flat | $29, $49 or $149 flat, by plan |
| If the airline pays nothing | Nothing. On the $49 plan, the fee is refunded if you recover under $147 | The flat fee stays paid |
| Seeing what the airline owes | At no cost, before anything is signed: the amount, the limit, the deadlines and the draft letter | Deadline tracking is free; the claim pack is paid |
| Who files | You, in your own name. Sent by email from your claim address where the airline takes email; every form field prepared where it only takes a web form | You, from templates ($29) or with auto-file ($49) |
| After it is sent | The airline answers to your own claim address. Replies are filed and classified, follow-ups go out on schedule, and nothing is sent without your click | Submission is the product; what comes back is yours to watch |
| Card benefit and travel insurance | Notice of claim and the balance claim, from the same case address, with the airline’s letter attached | Not on its published plans |
| If the airline stalls | The DOT complaint is drafted for you | Concierge plan ($149) includes the DOT complaint and small-claims preparation |
With My Bag Claim the flat fee is spent whatever the airline does; the templates were delivered. With BagBack the pay-when-it-pays plan charges nothing, and the $49 plan refunds the fee if you recover under $147. On either service the airline’s refusal is not the end: the DOT complaint is the next step, and BagBack drafts it when the airline stalls or declines.
My Bag Claim helps you submit and then the correspondence is yours to manage from your own inbox. BagBack gives the case its own claim address: the airline’s replies land there, get classified as an offer, a request for documents, a denial or a payment, and each one comes back to you with the drafted response ready to approve. The difference shows up in week three, when the airline’s first reply arrives and most people have stopped checking.
My Bag Claim figures are from its own public pages when we checked, September 2026. If something has changed, tell us and we will correct it.
Choose My Bag Claim if you want the small-claims court pack in the same purchase, or you prefer a paid template you fill in yourself with no service watching the case. Choose BagBack if you want to see the number before paying anything, if $0 to start matters, or if you want the replies and follow-ups handled after the claim goes in.
Build your claim on BagBack → $0 to start, 25% when the airline pays. Or $49 flat.
To start, yes: $0 against $29. Over a whole claim it depends on what the airline pays. On the pay-when-it-pays plan BagBack takes 25% of the airline’s payment: $125 on a $500 recovery, $450 on $1,800. On the $49 flat plan it is $49 whatever the airline pays, refunded if you recover under $147. My Bag Claim’s plans are $29, $49 and $149 flat, as published on its pricing page.
Yes. Neither takes over your claim. With BagBack every letter goes out in your name from a claim address that is yours for the case, and the airline pays you directly.
On BagBack, yes: the amount, the legal limit, your deadlines and the draft letter appear as you answer, with no card entered. My Bag Claim tracks deadlines for free and sells the claim pack.