BagBack Claim builder Airlines Guides At the airport Help Plain-English guides to baggage claims What the rules say, what the airline owes, and what to do, without the jargon.
How much can I claim for lost luggage? Airlines must pay up to $2,081 per passenger on international trips and up to $4,700 on US domestic trips. What that means for your bag, in plain English. Delayed baggage: what the airline owes you while you wait Interim purchases, the bag-fee refund, and the deadlines that start the day your bag finally arrives. Damaged luggage: how to claim, and the 7-day deadline Report it at the airport, photograph everything, and get the written claim in within seven days on an international trip. The Montreal Convention and your bag, explained The treaty behind every international baggage claim: what it covers, the limit, and the three deadlines. Lost luggage on a US domestic flight: the DOT rules Up to $4,700 per passenger, no forced depreciation, bag fee refunded after 12 hours: what federal rules require of airlines on domestic trips. When is a delayed bag officially lost? After 21 days on an international trip, and sooner under many airlines’ own rules. What changes when it is. Getting your checked-bag fee back Airlines must refund the fee when a bag is late: 12 hours domestic, 15 or 30 hours international. Here is the rule and how to ask. Your bag did not come out. What to do in the next hour Do not leave the airport without a report and a file reference. The first hour decides most claims. How to write a baggage claim letter an airline will pay The six things a written claim has to contain, and the two that make airlines settle rather than stall. The airline offered a voucher for my lost bag. Do I have to take it? No. The rules entitle you to money. How to answer a low offer without starting a fight.