Delta Connection is Delta Air Lines’s regional brand: the flight is sold on a Delta Air Lines ticket under a Delta Air Lines flight number and flown by a partner airline (Endeavor Air, SkyWest and Republic Airways). For a lost, delayed or damaged checked bag that changes nothing for you: the contract of carriage is Delta Air Lines’s, the report is made to Delta Air Lines’s baggage desk, and the claim goes to Delta Air Lines.
Start your Delta Air Lines claim now See the number first; the card comes later, if at all. No card needed to see the number.
Delta Air Lines. The regional operator flies the aircraft; the ticket, the bag tag and the liability are Delta Air Lines’s, and the limits are the law’s: 1,519 SDR, about $2,081 per passenger, on an international trip, and at least $4,700 per passenger on a trip within the United States. A Delta Connection leg on an international ticket is international carriage for the whole journey.
At the Delta Air Lines baggage desk in the arrivals hall, before you leave it: the regional partner has no desk of its own. Take the ten-character file reference away with you. Delta Air Lines’s own windows apply:
The law’s outer limits on an international trip: a written claim within 7 days for damage and 21 days for delay, a bag deemed lost after 21 days, 2 years to sue. The bag fee is owed back under the 2024 DOT refund rule once the bag is more than 12 hours late on a domestic flight.
To Delta Air Lines’s claims channels, which a person has checked against Delta Air Lines’s own pages: see Delta Air Lines lost baggage compensation and delayed baggage reimbursement for the verified form, the airline’s own interim-expense wording and the DOT rule on daily caps. A claim addressed to the regional operator is forwarded at best and lost at worst.
What happened to the bag? Lost · Late · Damaged: one tap and the number, before any card. Or check your deadlines and track the bag first.
Start your Delta Air Lines claim now
Yes. Delta Connection flights are Delta Air Lines flights sold under its code and flown by a regional partner; the contract of carriage, the liability and the claim are Delta Air Lines’s.
Delta Air Lines’s baggage desk at the airport first, for the file reference, then Delta Air Lines’s own claim channels. The regional operator does not handle baggage claims.
Up to the legal limit for the trip: about $2,081 per passenger (1,519 SDR) on an international trip, at least $4,700 within the United States, plus the bag fee. What you recover is what you can show.