American Eagle is American Airlines’s regional brand: the flight is sold on an American Airlines ticket under an American Airlines flight number and flown by a partner airline (Envoy Air, Piedmont Airlines, PSA Airlines, SkyWest and Republic Airways). For a lost, delayed or damaged checked bag that changes nothing for you: the contract of carriage is American Airlines’s, the report is made to American Airlines’s baggage desk, and the claim goes to American Airlines.
Start your American Airlines claim now See the number first; the card comes later, if at all. No card needed to see the number.
American Airlines. The regional operator flies the aircraft; the ticket, the bag tag and the liability are American Airlines’s, and the limits are the law’s: 1,519 SDR, about $2,081 per passenger, on an international trip, and at least $4,700 per passenger on a trip within the United States. An American Eagle leg on an international ticket is international carriage for the whole journey.
At the American Airlines baggage desk in the arrivals hall, before you leave it: the regional partner has no desk of its own. Take the ten-character file reference away with you. American Airlines’s own windows apply:
The law’s outer limits on an international trip: a written claim within 7 days for damage and 21 days for delay, a bag deemed lost after 21 days, 2 years to sue. The bag fee is owed back under the 2024 DOT refund rule once the bag is more than 12 hours late on a domestic flight.
To American Airlines’s claims channels, which a person has checked against American Airlines’s own pages: see American Airlines lost baggage compensation and delayed baggage reimbursement for the verified form, the airline’s own interim-expense wording and the DOT rule on daily caps. A claim addressed to the regional operator is forwarded at best and lost at worst.
What happened to the bag? Lost · Late · Damaged: one tap and the number, before any card. Or check your deadlines and track the bag first.
Start your American Airlines claim now
Yes. American Eagle flights are American Airlines flights sold under its code and flown by a regional partner; the contract of carriage, the liability and the claim are American Airlines’s.
American Airlines’s baggage desk at the airport first, for the file reference, then American Airlines’s own claim channels. The regional operator does not handle baggage claims.
Up to the legal limit for the trip: about $2,081 per passenger (1,519 SDR) on an international trip, at least $4,700 within the United States, plus the bag fee. What you recover is what you can show.